ThaiWills.com E-Commerce Security Policy
Definitions
- Electronic Commerce (E-commerce): Refers to financial and legal services delivered electronically, including via the internet. For ThaiWills.com, this encompasses:
- Providing digital wills and estate planning services
- Email inquiries and responses
- Online data entry for will creation and processing
- Digital document transfers
- Secure online payment systems
- Encryption: The process of converting data into unreadable cipher text to protect it from unauthorized access. ThaiWills.com ensures that all personal and financial information is encrypted during transmission and storage.
- Authentication: The process of verifying the identity of users before granting access to ThaiWills.com services. Authentication includes the use of secure login credentials such as usernames, passwords, and, in some cases, multi-factor authentication (MFA).
- Firewall: Software and/or hardware designed to block unauthorized access to our systems, ensuring that only approved communications are permitted through.
Overview
ThaiWills.com, operated by Goldfish Global SEO Co., Ltd., acknowledges the importance of e-commerce security and is committed to providing a secure, transparent, and reliable service to our users. Our security policy ensures that sensitive information such as personal data and financial transactions is protected from unauthorized access at all stages of processing.
Purpose
The purpose of this policy is to outline ThaiWills.com’s approach to e-commerce security, ensuring the highest level of protection for our customers’ data and transactions through state-of-the-art encryption, authentication, and network security measures.
Policy Details
1. Data Protection and Encryption
ThaiWills.com protects customer information during transmission by using a minimum of 128-bit encryption. This ensures that all sensitive data remains confidential and secure while being transmitted across the internet. Whether creating, editing, or sharing wills, encryption safeguards all information exchanged between the customer and ThaiWills.com.
2. Authentication
Before engaging with any services on ThaiWills.com, users must authenticate their identity. This involves secure login with unique user credentials (username and password). Additionally, multi-factor authentication (MFA) is available to further secure sensitive actions, such as payment processing and legal document approval.
3. Multi-Factor Authentication (MFA)
MFA adds an extra layer of security by requiring users to verify their identity through more than one method, such as a one-time code sent via email or mobile device. This further protects accounts from unauthorized access.
4. Firewalls and Network Security
ThaiWills.com deploys firewall systems to protect our internal network from unauthorized access or cyber threats. Our firewall settings are regularly updated to ensure maximum security, and access is restricted to necessary services only. This includes network-level anti-virus protection that scans for malicious content in emails and system communications.
5. Physical Security
Sensitive customer data is stored securely within our data centers, which are protected by controlled access systems. Only authorized personnel have access to these facilities, and entry points are monitored regularly. Data backups are securely stored offsite to prevent loss in case of a disaster.
6. Regular Security Audits
To maintain the highest level of e-commerce security, ThaiWills.com engages with third-party security consultants to perform regular system audits. These reviews ensure that our security practices remain current with evolving threats and regulatory requirements.
7. Communications Network
ThaiWills.com uses secure data lines for communications, including encrypted internet connections and secure data transmission methods. All electronic transactions, such as payments and legal document exchanges, are encrypted and monitored for security purposes.
Response Program
In the unlikely event that unauthorized access to our systems is suspected or detected, ThaiWills.com will follow its information security response procedures. We will promptly notify relevant regulatory and law enforcement agencies, as well as affected customers, to ensure any breach is contained and mitigated effectively.
For any inquiries regarding ThaiWills.com’s e-commerce security practices, please contact us at:
Email: info@thaiwills.com
Phone: +66 (0)851404949
Address: The Plant Vacharapon, 19/115, 60 Sukhaphiban 5 Road, Sai Mai, Bangkok 10220